FAQ

Frequently Asked Questions

Shipping & Delivery

How much does shipping cost? UK standard shipping is £4.99, or free on orders over £50. Express shipping is available for £6.99. EU shipping is £14.99 (free over £100). International shipping is £15.00 (free over £100).

How long will my order take? UK orders typically arrive within 3–5 business days. EU and international orders may take 7–14 business days depending on your location.

Do you ship internationally? Yes! We ship to 30+ countries across Europe, North America, Asia, and beyond.


Orders & Returns

Can I cancel or change my order? Please contact us as soon as possible at Littlepeonies.shop@yahoo.com We'll do our best to help before your order is dispatched.

How do I return an item? We accept returns and cancellations. Please visit our Returns & Cancellations page for full details.


Discounts & Promotions

Do you offer any discounts? Yes! Use code WELCOME15 for a percentage off your first order. We also run a Buy 2, Get 20% Off promotion automatically applied at checkout.


Contact

How do I get in touch? Email us at Littlepeonies.shop@yahoo.com or call 07415 790896. We aim to respond within 1 business day.

 

WORKING HOURS - 

Customer Service Hours Monday – Thursday: 8:30am – 7:00pm (GMT) Friday: 9:00am – 6:00pm (GMT) Saturday & Sunday: Closed